Issuer Onboarding

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When to use

Your organisation wants to issue verifiable credentials on IDA. Onboarding is a one-time process that captures organisation details, KYB (Know-Your-Business) documents, and binds an issuer DID to your account.

Before you begin

  • A signed-in IDA account (any role).
  • A government-issued business registration document (PDF, ≤ 5 MB).
  • An optional compliance document (e.g., GDPR DPO statement, ISO 27001 certificate).

Steps

  1. Navigate to /issuer/onboarding. 2. Step 1 — Organisation details:
    • Legal name.
    • Trading name (optional).
    • Country of incorporation.
    • Tax ID / VAT number.
    • Industry (dropdown).
    • Public website.
  2. Step 2 — Issuer DID:
    • Pick an existing DID from your account, or click Create new (calls §3.1.2 inline).
    • This DID becomes the issuer field on every credential you sign.
  3. Step 3 — KYB documents:
    • Upload business registration PDF.
    • (Optional) Upload compliance docs.
    • Documents are encrypted at rest with the platform’s HSM-backed master key.
  4. Step 4 — Authorised signatories:
    • Add the legal representatives who can issue on behalf of the organisation. Each signatory is identified by their IDA account email.
  5. Step 5 — Review & submit:
    • Confirm all details. Click Submit for review.
    • The platform sets your account state to issuer_pending. Approval is typically within one business day.
  6. After approval, you receive an in-app notification and an email. Your role becomes issuer. The Issuer Portal sidebar group becomes visible.

API

The portal page wires through the standard auth/profile endpoints plus an onboarding-specific endpoint group that is not yet documented in this draft. Once confirmed, this section will document POST /api/v1/issuers/onboarding (or similar) end-to-end.

Verify

After approval:

$curl https://adid.dev/api/v1/auth/me \
> -H "Authorization: Bearer $ACCESS_TOKEN"

returns { "user": { "role": "issuer", "issuerProfile": { "legalName":"...", "did":"did:adi:0xUniv...", "approvedAt":"..." } } }.

Troubleshooting

SymptomCauseFix
Submission rejectedKYB document unreadableRe-upload a higher-quality scan.
Stuck on pending >2 business daysManual review queueContact support@adid.dev.
Issue credential button greyed outRole not yet issuerSign out / sign in to refresh JWT roles.